The IRS is always looking for ways to improve the delivery of their services while reducing cost. As more and more commercial companies moved their IT services to cloud computing, the IRS became very interested in how they could take advantage of the technology. The IRS’s seasonal schedule of peak demands lent well to an environment where they could purchase computing power only when they needed it.
While smaller companies were quick to make use of the cost saving benefits of cloud computing, few large-scale businesses became early adopters. It was even rarer that a federal agency utilized the capability. IRS leadership knew that cloud computing was the future and thus needed to begin the process of evaluating how they could make best use of the technology. The IRS wanted hands-on reassurances that their essential services could migrate to the cloud.