The IRS online user community is the largest in the federal government. When building systems for the IRS, engineers must account for peak performance demands from millions of users. Often, commercially available solutions require reengineering to support both strict federal regulatory requirements and large transaction capacities.
IRS database and directory services that support online applications are among the most used datastores in the federal government. Datastores that are not architected and tuned to support high volumes of transactions present bottlenecks that make business applications unusable. The eAuthentication directory that supports the authentication and authorization of hundreds of millions of transactions, is among the most utilized datastores in the IRS. The transactions volumes were so great that the commercial-off-the-shelf product, which was used in large commercial implementations throughout the world was unable to support the demand. STP’s directory experts would need to develop a solution.